Thank you for being an informed consumer! Please read carefully before making any purchases.
Charmed Stones ships exclusively via USPS 1st Class Mail with delivery confirmation included Monday-Friday excluding holidays. Delivery time-frame is presently 2-10 days continental and 1-5 weeks internationally. Do contact me prior to purchase if express and/or insurance is desired as an additional fee will apply. All customs, VAT and duties incurred are the responsibility of the buyer.
Paypal is the official method at this time. If you desire to make other arrangements please contact me here. If the payment arrangement is not completed within 1 week (7 calendar days) cancellation will commence. Payment completion must be obtained prior to order is dispatch. ApplePay, Contactless (NFC) and Chip (EMV) Card technology payments are also accepted at on-site events.
Refunds & Returns:
Every effort to ensure a pleasant experience is taken with every transaction here at Charmed Stones. I am equally eager in the event you are not happy with your purchase and am willing to accept returns for a refund with the following conditions:
- Within 7 calendar days of receiving your package you must notify me that you wish to return your purchase for a refund.
- Should item(s) arrive damaged/not as described the purchase amount including shipping costs will be refunded upon receiving the returned item(s).
- Item(s) must be postmarked and in acceptable packaging as was received and the item(s) in new condition within 14 days of notifying me.
- The purchase amount will be refunded less shipping costs if you decided against item(s) including gift purchases.
- Custom or altered orders do not qualify for refunds.
- Accepted refunds will be processed to the original purchasers PayPal account.
I’m delighted in your interest. Please read our Wholesale & Stockists Terms section for more information about the process.
I no longer accept requests for custom pieces, although, one-of-a-kind creations will always be available in my shop. Check back often to see what more I have to offer!
Charmed Stones strives to be a conscious lifestyle brand sharing rays of hope and inspiration to others in the form(s) of fiber, metal and raw stones. In relation to experiences and research gathered by various sources, the intention is to empower and aid one in nurturing the inner self. This may include but is not limited to, the use of crystals & meditation. Therefore know that we are not doctors and cannot offer physicians advise. None of the content shared is to be used as a replacement for seeking medical attention.